(Go straight to the solution!)
In this article we will be talking about the following error in Skype:
Disk I/O error. Right-click the Skype icon in the Windows taskbar at the bottom right of your screen and choose Quit. Then restart Skype. If you keep seeing this error, please contact Skype customer support.
About the Disk I/O error
I did some reading on the web about this message and I found out that it occurs when we try to open two Skypes at the same time or even to open the same Skype account more than once at the same computer. It can happen in both cases.
As you know, starting more than one Skype at the same time is pretty useful and it can be done in two ways. The first is to use the program called SkypeLauncher and the other way is described in the link in the previous sentence.
Solutions to the problem
- If the error occurs while using Skype Launcher, make sure that you are using the most recent version or start using another method for opening 2 Skypes.
- If this is not the problem, quit Skype completely and restart your computer. This will end all Skype processes.
- If you still get the message the next step is to rename the folder with your Skype data. Quit Skype and open Windows Explorer or any folder, in the address bar write %appdata% and press Enter. Now rename the folder named Skype to SkypeOld.
Sign-in with Skype and now everything should be fine. A new Skype folder will be created automatically and also your chat history and settings will be gone.
- The previous step almost always works but if the error still appears then try upgrading to the latest Skype version or if you are using it already, try an older one.